FAQs
How do I determine the right ring size?
If you can't visit our Seattle jewelry store, we can help you out with ring sizers from afar. Click here to learn about our available sizing tools and some tips.
Can I customize or personalize my engagement ring or wedding band?
Our rings and bands can be personalized with engraving (provided you are confident in your ring size).
Interested in perhaps adding/changing stones in our designs? Custom orders are our specialty! Learn more about our custom order process and get in touch with us if you'd like to discover ways you can make your ring reflect your personality.
What materials/metals are used in your engagement rings and wedding bands?
Valerie Madison prioritizes the use of recycled gold whenever possible.
Additionally, our commitment to ethical practices extends to our diamonds and gemstones, which are both conflict-free and sourced through fair trade. Our diamonds adhere to the Kimberley Process. Rather than engaging in bulk procurement and production, we meticulously choose honest and ethical stones from suppliers on an individual basis.
Jewelry Care & Warranty
How do I take care of my jewelry?
It is a good habit to remove all jewelry before sleeping, exercising, showering, gardening, heavy lifting, swimming, etc. Put your jewelry on after bathing, spraying perfumes, hairsprays, or lotions and cosmetics. Avoid chemical cleaners, abrasive polishing agents, and chlorine. A combination of mild soap, warm water, and a soft toothbrush may be used for cleaning. Refrain from using chemical jewelry cleaners outside of the products we've personally tested and recommend. A detailed jewelry care sheet can be found here.
Do you offer a product warranty?
We do! Our warranty program covers polishing, setting repair, accent stone replacement, chain/clasp repairs, and re-welding. Detailed information on our warranty can be found here.
Please feel welcome to come by our shop for complimentary cleaning and inspection if you would like to have a pair of professional eyes on your piece.
Production Time
Made-to-Order vs. In Stock (ready to ship)
Most of our wedding band styles are made to order in your specific ring size and require up to 4 weeks for creation. For quicker turnaround times, you are always welcome to get in touch with us to see if we might have your exact size in stock.
Our unique and one-of-a-kind engagement rings are in-stock and ready to ship immediately (unless resizing is required). We can resize most of our engagement rings and the size range will be displayed above. If your size is not available, contact us for a custom order to make something just for you, to your exact preferences.
Shipping
Reliable Shipping
We work with customers all over the world and we provide fast and secure shipping via FedEx.
Local Pick-Up
Local to Seattle? Pick up your order in person and we can help you confirm the fit is just right.
Get in touch
Still have questions? Email us at hello@valeriemadison.com or give us a call at (206) 395-6359.
About us
BIPOC-Woman-Owned
Valerie Madison is a Black Latina jewelry designer who brings unique perspectives and understanding to her clients.
A Seattle-Based Company
Valerie Madison is a Seattle native herself and understands why having a ring designed right here in the PNW can be so meaningful.
Inspired by You
We delight in helping you mark your love stories in gold. Let us help you celebrate your unique self-expression in your wedded union with countless options for customization.